Resinity-A Complete Restaurant Management Platform - SenServe

Resinity-A Complete Restaurant Management Platform

Digital Temperature Logs


  • Record the digital temperatures of hot-holding, re-heating, cooking and cooling with an App and Bluetooth temperature probe. This removes the chance of user error.
  • Produce a digital report which provides information on the temperatures, time it was taken and the staff member who recorded this.
  • Temperature logs ensure your restaurants compliance with the food hygiene authorities.

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Digital Rota with Facial Recognition


  • Create shifts and allocate staff
  • Text reminders for the shifts.
  • On-screen custom messages displayed to staff when they clock in e.g. Your H&S training is due today, see your manager.
  • Staff can request a holiday online, system matches it with their allowance.
  • State of the art Facial Recognition with high accuracy.
  • Contractors clock-in /out times with photo evidence.

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Customer Feedback


  • Installed at the entrance or exit of your restaurant giving your customers an opportunity to provide valuable feedback with a few taps.
  • Handover the tablet to your customers while presenting them with the bill.
  • Feedback App records details what the customers think of food quality, service, cleanliness and much more.
  • Incentive your customer to leave their details at the end of the feedback by entering them into a draw.

Automated Jobs and Tasks


  • Create unique jobs and task with the ability to assign to staff members on the job floor.
  • Monitors staff work ensuring that they complete the jobs and tasks assigned to them during their shift.
  • Set recurrence for regular jobs and tasks for example daily kitchen cleaning.

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Maintenance Jobs


  • Record maintenance jobs for assets allowing you to keep a digital record of equipment’s condition and maintenance carried out.
  • Include before and after images as a record for the maintenance of the asset you can also include a description and instructions for the job to fix the equipment.
  • Maintain a repair history for all the assets.
  • Create recurring maintenance jobs to stay complaint for example fire alarm, gas check and electrical checks etc.

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Assets and Inventory management


  • Store assets/equipment details, you can keep information about the supplier, model, serial number, registration number, purchase dates, warranty dates and a lot more.
  • Maintain a repair history for all the assets. This allows the next engineer to see repair history.
  • A QR code can also be printed for assets and once scanned it will show all information present, so engineers don’t need to keep requesting information.
  • Rotational assets such as radios, tablets, laptops, tools, mobile phones can be assigned to staff member for a specified time keeping an audit trail.

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Daily Briefings


  • Produce daily briefs for staff and assign staff members to specific roles for everyday such as kitchen, front of house and cleaning team etc.
  • Create notes for briefings to help identify new starters, allergy notes, staff leaving early and special reservations etc.

Accidents and Incidents


  • Digitally record accidents and incidents that might occur. Capture all details including photos and digital signatures. Print or email the accident or incident report to relevant authorities.

Complaints management


  • Digitally record complaints that might occur. Capture all details including photos and follow up actions. Print or email the complaints reports to relevant authorities.

Record Dishes


  • Add all your dishes into the system with related ingredients and allergen notes, print a QR label for customer to scan and view dish information.
  • Staff uses the same QR code to scan and record dish temperatures using the Bluetooth probe.

Central calendar and diary


  • Keep on top of your reminders such as important dates for example health inspection, contract renewals for staff, dates for health and safety training.
  • Include before and after images as a record for the maintenance of the asset you can also include a description and instructions for the job to fix the equipment.
  • Maintain a repair history for all the assets.
  • Create recurring maintenance jobs to stay complaint for example fire alarm, gas check and electrical checks etc.

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Enquiry Management


  • Link your current website directly to the system to capture customer enquiries.
  • Allows details of enquires to be stored so you can get back in touch with customers.
  • Assign enquires to staff so that they are followed up with potential customers and help provide them the best experience.

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