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Records’ Storage

Records’ Storage

Create and store complete patient records with ease

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Patient’s Portal

Patient’s Portal

Empower patients with live information about appointments.

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Reminders and Alerts

Reminders and Alerts

Store reminders against pre-defined patient activities.

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SurgeryServe App

SurgeryServe App

Access all of the system’s features on your mobile device

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Key Features


  • Platform Independence

    Surgery Serve offers all standard features as mentioned under the CRM Section. However this system can also be setup on its own without rest of the Cloud platform

  • Patients’ Appointments

    Patients and Pet owners can also request appointments that flash up as an alert on surgery’s system to approve/deny, the surgeries can suggest alternate time if the requested slot is not available

  • Patients’ Portal

    Patients and Pet owners can keep reminders about certain important dates such as vaccination and treatment dates which synchronises with their smartphone calendars and also reflect in Patient’s Portal

  • Surgery Serve Mobile Apps

    Surgeries can change their opening/closing days and times, emergency contact numbers, out of normal working hours contact number, branch locations, and much more from the system which is then reflected in the Mobile app as well as the Patient’s Portal

  • Information Flow

    Surgeries can also post some relevant information in Patient’s portal and the Mobile app useful for the Patient/Pet Owner such as how to care for certain ailment etc.

  • Reminders and Insurance Details

    The Patient/Pet owner can store reminders, clinical ID’s, Insurance details, Allergy details, birth dates, on-going medication, microchip number, check-up dates gallery etc. for their family member or pets in the Mobile app for convenient access in case of emergency

  • Managed Appointment Requests

    Patients and Pet owners can request repeat prescriptions from their portal or from the Mobile app. Patients and Pet owners can also request appointments that flash up as an alert on surgery’s system to approve/deny, the surgeries can suggest alternate time if the requested slot is not available

CRM Applications


  • Management of Clinics and Sub Branches

    A Cloud based system and the Mobile app can be ideal for Doctors surgery and their sub branches

  • Store and Manage Patient Records

    SurgeryServe can also be used in dental clinics where patient record has to be stored and maintained electronically for instant yet secure access

  • Complete System for Veterinary Practices

    SurgeryServe can be used for Veterinary practices along with its Pet’s app

Do you need help finding the right CRM Solution for your business?

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CRM Development Process


Step 1

NDA

Discuss ideas securely, with peace of mind.

Step 2

Tuning

Requirement gathering and fine tuning your idea.

Step 3

Feasibility

Competitor analysis, to devise a fine business plan.

Step 4

Finalising

Discussion on deliverables, costs and milestones.

Step 5

Feedback

Eloquent communication on regular basis during development

Step 6

Launching

Taking CRM live, after prior approval.

Step 7

Support

Technical support service after release.

Why SenServe for CRM Solutions


    • At SenServe Limited, we have the experienced Development team that has delivered some consumer and large corporate business CRM.
    • We always like a new challenge where our customers present us a business challenge that we can solve using mobile technology.
    • Our CRM building process and the designs are tailored for you so it reflects your business and addresses the challenges your business face.
    • With our in-depth knowledge, experience and hunger to take on a new challenge will help you build and release the CRM you really want.

  • Sign confidentiality agreement (NDA) to protect your idea

    This allows you to discuss your idea openly and gives you confidence that your idea is secure and we will not copy it for your peace of mind.

  • Initial idea discussion & Requirement Gathering

    We understand the need for a CRM give you feedback during the discussion of how to further fine tune your idea. At this stage we also do a detailed requirement gathering and your vision for the CRM life cycle. This helps us in the later stages of proposal, costings, timelines and scope of works.

  • Create CRM Success Feasibility Report

    Based on the discussions during the Requirement Gathering stage, we do a competitor analysis and also if required help you understand better the potential success of the CRM.

    This could also mean we help you put together a business plan, costs and income forecasts where required.

  • Finalise features, deliverable, timescales and costs

    Based on the previous discussed stages, by this point you should have a clear idea whether the CRM idea that you have is potentially a success. We discuss the features, deliverables and provide you the costs, milestones and timescales.

  • Work on the CRM with regular updates & gain your feedback

    If all the above sounds good, we get to work on your CRM. During the CRM build process we communicate with you on regular basis. We gather your feedback and incorporate the changes until you are entirely satisfied.

  • Launch CRM Live

    Once you have seen and approve the final build of the CRM we will make it live based on your preference.

  • Support, Help and Guidance after the CRM Release

    We help and provide support wherever we can to make your CRM a success. We also offer technical support service after the CRM is released and also help you wherever we can to promote the CRM further.

  • Sign confidentiality agreement (NDA) to protect your idea

    This allows you to discuss your idea openly and gives you confidence that your idea is secure and we will not copy it for your peace of mind.

  • Initial idea discussion & Requirement Gathering

    We understand the need for a CRM give you feedback during the discussion of how to further fine tune your idea. At this stage we also do a detailed requirement gathering and your vision for the CRM life cycle. This helps us in the later stages of proposal, costings, timelines and scope of works.

  • Create CRM Success Feasibility Report

    Based on the discussions during the Requirement Gathering stage, we do a competitor analysis and also if required help you understand better the potential success of the CRM.

    This could also mean we help you put together a business plan, costs and income forecasts where required.

  • Finalise features, deliverable, timescales and costs

    Based on the previous discussed stages, by this point you should have a clear idea whether the CRM idea that you have is potentially a success. We discuss the features, deliverables and provide you the costs, milestones and timescales.

  • Work on the CRM with regular updates & gain your feedback

    If all the above sounds good, we get to work on your CRM. During the CRM build process we communicate with you on regular basis. We gather your feedback and incorporate the changes until you are entirely satisfied.

  • Launch CRM Live

    Once you have seen and approve the final build of the CRM we will make it live based on your preference.

  • Support, Help and Guidance after the CRM Release

    We help and provide support wherever we can to make your CRM a success. We also offer technical support service after the CRM is released and also help you wherever we can to promote the CRM further.

CRM Integration


thunderbird
xero
Textanywhere
Quickbooks
plivo
docuSign
zapier
clickatell
asterisk
tally
mailchip
paypal
mozillafirefox
dropbox
authorizednet
msoffice
Magento
Twilio
google
Exchange
gmail
Outlook
Googledrive

Our Clients


Weightmans
Raheela Beauty Parlor
Bahar Masala
JD Phones
Midland Furniture Company
Man vs Food Grill House
Gyro King
Aneesa’s Buffet Newcastle
Hazel Access
Cabling Technology
Ideal Properties
C & D Hair and Beauty
Leon Wright
CEIA
Studio44 North
I-Netco Ltd
Perspective Consett
North East Care Homes
Rosewood Care Home
Your Canvas Image
Cormeton Electronics
HM Residential
Persistence Fitness
EJ Nelson Engineering
Ace Car and Van Hire
Low Cost Minibus Hire
Flannagans Accountants
Orange Yoga
CA
Hazel
Dixy
UK Law

Testimonials


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