Terms & Conditions
General Conditions of SaleDefinitions
The “Company” means Creative & Distinctive Hair & Beauty Ltd, “ The Customer” means any person, firm or company purchasing goods or services supplied by Creative & Distinctive Hair & Beauty Ltd.Conditions
These conditions shall form the basis of the Contract between the Company and the Customer. Notwithstanding anything to the contrary in the Customers standard conditions of purchase, these Conditions shall apply except so far as expressly agreed in writing by a properly authorized person at the head office of the Company. No servant or agent of the Company has power to vary these conditions orally or to make representations or promises about the condition of the goods, their fitness for any purpose or any other matter whatsoever.Delivery and Ownership
Delivery will be made from our premises to the address provided by you. We shall endeavour to dispatch the product to you within one working day of you placing your order and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the product within that time we will email to let you know and to give you an estimated delivery date. In these circumstances you have the right to cancel the order and receive a full refund.
As soon as the product is delivered to you, you are responsible for it.
We want you to be happy with your purchase from us. If you are unhappy with the product in any way (for example if there is obvious damage to the item from transport or packaging damaged during transport) please contact us as soon as possible.Prices, Delivery Charges and Payment
The price of a product shall be as stated on this Website at the time you place your order except in the case of obvious error. We try and ensure that all prices on our Website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will inform you of the correct price to you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel no payment will be taken from your card.
Prices shown are inclusive of UK Value Added Tax. Prices do include other taxes which may be applied in your jurisdiction..
We accept payment by debit or credit card and PayPal only. Payment will be debited from your account at the time of or shortly before despatch of the product to you.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. Fraudulent use of credit cards will be reported to the relevant authorities. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.Property and Risk
The property (both legal and equitable) in goods shall not pass to the Customer until the purchase price of the goods has been paid in full.Packing
Unless otherwise requested the goods shall be delivered in the Company’s Standard packaging.Lien
In addition to any right of lien to which the Company may by law be Entitled it shall have a general lien on the goods of the customer in its Possession (although such goods or some of them may have been paid for) for the unpaid price of any other goods sold and delivered to the Customer by the Company under the same or other contracts.Return of Goods
Please return the Product in suitable packaging to ensure it reaches us in good condition.
We will refund the purchase price and original delivery charge of any goods returned no later than 14 days from the day when you give us notice of cancellation.
Please note that if you fail to take reasonable care of returned products, or fail to return the product to us, we will be entitled to make a claim against you for any losses which we suffer.Waiver
The Company’s rights shall not be affected or restricted by any Indulgence or forbearance granted to the customer. No waiver by the Company of any breach shall operate as a waiver of any later breachConstruction
The rights and obligations of the parties and all the terms and Conditions hereof and any disputes arising out thereof shall be Constructed in accordance with English Law to the jurisdiction of the courts of which the customer shall submitChanges to Terms
We reserve the right to change or modify these Terms including for legal, regulatory or security reasons at any time. Whilst we will flag changes on the Website and/or send emails in relation to major changes, it is your responsibility to check the Terms for changes. If you do not agree to any of the Terms then you can simply stop using the Website at any time. If you have any questions, concerns, or comments about our Terms please email us at firstname.lastname@example.org