Live Dashboards & Profiles

Live Dashboards & Profiles

Empower clients with live offers on dashboards.

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Integrated Calendars

Integrated Calendars

Keep track of important dates for large client orders.

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Automated Invoicing

Automated Invoicing

Customer invoice is generated automatically against every purchase.

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Social Media Integration

Social Media Integration

Launch effective marketing campaigns over social sites.

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Key Features


  • Standard CRM Features

    The BoutiqueServe provides all standard features available as mentioned in the CRM Section

  • Profile Maintenance of Active Clients

    Boutique owners can maintain profile of their potential and active clients such as their sizes, preferences about colours and designs, trends that their customer likes

  • Reminders and Alerts for Special Offerings

    The system can also store the information about the association of the customer with other potential customers such as siblings, children, partner, parents, cousins, friends etc., so when a special occasion e.g. birthdays, anniversary etc. is coming, the customer gets a subtle reminder with a possible offer that can be bought for their loved ones for the special occasion

  • Pre-Defined Associations with the System

    Another feature in the system is where if the association of few people in the system is defined e.g. linking few customers as friends, the system can alert all the associated friends about a special event coming up and all the friends can contribute towards buying a single gift item for their friend

  • Customisable Customer Dashboards and Profiles

    Customers can manage and update their profile such as sizes and colour preferences themselves using their portal and can also upload dress ideas that they may have liked from elsewhere and wish that to be created by a boutique

  • Job Management via Tailors’ Portal

    The Boutiques can outsource their work to tailors who can also log on to their portal to view the allocated jobs assigned to them, see the scope of the job assigned to them and the expected payment for the job

  • Publishing of Live Stock from Websites

    The system links with the boutiques websites where boutiques can publish some/all of the stock added in the system over to their website by click of a button

  • Marketing via Social Media Integration

    Boutiques can also push out their products, promotions and offers on Social Media platforms directly from the system instead of manually creating social media posts.

  • Invoice Generation and Payment Tracking

    Customer purchasing history, loyalty and invoices are generated and stored in the BoutiqueServe. Track payment status before proceeding with the client order such as 50% deposit made, and the like.

  • Tracking Important Events’ Dates

    Keep a track of important dates for large client orders such as fitting dates, trial dates work completion dates. Have these dates to appear in your calendar as well as set them as scheduled emails.

  • Products and Stock Management

    Manage your products and stock levels and categorise them in different sizes/designs/ages/genders etc. You can also set the alerts on stock levels and if some of the products are not selling, the system can alert so they can be put on clearance/special offers etc.

CRM Applications


  • Business Management for Boutiques and Tailors

    BoutiqueServe is a comprehensive CRM specifically tailored to cater the requirements of Boutiques, tailors and crafts businesses

  • Broader Marketing Platforms

    BoutiqueServe offers an easy to use social media integration, which allows you to conduct effective marketing campaigns over social media and broaden your customer domain

  • Job Status Monitoring for Tailors

    Tailors, in specific, can have access to tailor portal to monitor the status of on-going tailoring jobs or add new ones that have been placed in a queue

  • Storing and Managing Client Orders

    BoutiqueServe can be used by boutiques and/or tailors to take orders from clients for specific products and process requests in the order of their receipt

Do you need help finding the right CRM Solution for your business?

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CRM Development Process


Step 1

NDA

Discuss ideas securely, with peace of mind.

Step 2

Tuning

Requirement gathering and fine tuning your idea.

Step 3

Feasibility

Competitor analysis, to devise a fine business plan.

Step 4

Finalising

Discussion on deliverables, costs and milestones.

Step 5

Feedback

Eloquent communication on regular basis during development

Step 6

Launching

Taking CRM live, after prior approval.

Step 7

Support

Technical support service after release.

Why SenServe for CRM Solutions


    • At SenServe Limited, we have the experienced Development team that has delivered some consumer and large corporate business CRM.
    • We always like a new challenge where our customers present us a business challenge that we can solve using mobile technology.
    • Our CRM building process and the designs are tailored for you so it reflects your business and addresses the challenges your business face.
    • With our in-depth knowledge, experience and hunger to take on a new challenge will help you build and release the CRM you really want.

  • Sign confidentiality agreement (NDA) to protect your idea

    This allows you to discuss your idea openly and gives you confidence that your idea is secure and we will not copy it for your peace of mind.

  • Initial idea discussion & Requirement Gathering

    We understand the need for a CRM give you feedback during the discussion of how to further fine tune your idea. At this stage we also do a detailed requirement gathering and your vision for the CRM life cycle. This helps us in the later stages of proposal, costings, timelines and scope of works.

  • Create CRM Success Feasibility Report

    Based on the discussions during the Requirement Gathering stage, we do a competitor analysis and also if required help you understand better the potential success of the CRM.

    This could also mean we help you put together a business plan, costs and income forecasts where required.

  • Finalise features, deliverable, timescales and costs

    Based on the previous discussed stages, by this point you should have a clear idea whether the CRM idea that you have is potentially a success. We discuss the features, deliverables and provide you the costs, milestones and timescales.

  • Work on the CRM with regular updates & gain your feedback

    If all the above sounds good, we get to work on your CRM. During the CRM build process we communicate with you on regular basis. We gather your feedback and incorporate the changes until you are entirely satisfied.

  • Launch CRM Live

    Once you have seen and approve the final build of the CRM we will make it live based on your preference.

  • Support, Help and Guidance after the CRM Release

    We help and provide support wherever we can to make your CRM a success. We also offer technical support service after the CRM is released and also help you wherever we can to promote the CRM further.

  • Sign confidentiality agreement (NDA) to protect your idea

    This allows you to discuss your idea openly and gives you confidence that your idea is secure and we will not copy it for your peace of mind.

  • Initial idea discussion & Requirement Gathering

    We understand the need for a CRM give you feedback during the discussion of how to further fine tune your idea. At this stage we also do a detailed requirement gathering and your vision for the CRM life cycle. This helps us in the later stages of proposal, costings, timelines and scope of works.

  • Create CRM Success Feasibility Report

    Based on the discussions during the Requirement Gathering stage, we do a competitor analysis and also if required help you understand better the potential success of the CRM.

    This could also mean we help you put together a business plan, costs and income forecasts where required.

  • Finalise features, deliverable, timescales and costs

    Based on the previous discussed stages, by this point you should have a clear idea whether the CRM idea that you have is potentially a success. We discuss the features, deliverables and provide you the costs, milestones and timescales.

  • Work on the CRM with regular updates & gain your feedback

    If all the above sounds good, we get to work on your CRM. During the CRM build process we communicate with you on regular basis. We gather your feedback and incorporate the changes until you are entirely satisfied.

  • Launch CRM Live

    Once you have seen and approve the final build of the CRM we will make it live based on your preference.

  • Support, Help and Guidance after the CRM Release

    We help and provide support wherever we can to make your CRM a success. We also offer technical support service after the CRM is released and also help you wherever we can to promote the CRM further.

CRM Integration


thunderbird
xero
Textanywhere
Quickbooks
plivo
docuSign
zapier
clickatell
asterisk
tally
mailchip
paypal
mozillafirefox
dropbox
authorizednet
msoffice
Magento
Twilio
google
Exchange
gmail
Outlook
Googledrive

Our Clients


Weightmans
Raheela Beauty Parlor
Bahar Masala
JD Phones
Midland Furniture Company
Man vs Food Grill House
Gyro King
Aneesa’s Buffet Newcastle
Hazel Access
Cabling Technology
Ideal Properties
C & D Hair and Beauty
Leon Wright
CEIA
Studio44 North
I-Netco Ltd
Perspective Consett
North East Care Homes
Rosewood Care Home
Your Canvas Image
Cormeton Electronics
HM Residential
Persistence Fitness
EJ Nelson Engineering
Ace Car and Van Hire
Low Cost Minibus Hire
Flannagans Accountants
Orange Yoga
CA
Hazel
Dixy
UK Law

Testimonials


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